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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alan Conner

Alan Conner

October 9, 2024

1  out of  5
rating by Alan Conner
"These folks make things very easy for me get on the road without any worry of a regulation violation haha"
We responded:
"Alan, it is our pleasure to have you as a client and help you in any way we can. Call or reach out to us whenever you need us."
Profile photo of Alyson Clay Gardner

Alyson Clay Gardner

October 2, 2024

5  out of  5
rating by Alyson Clay Gardner
"So easy to work with. Communication is great. Kyle is the absolutely best! I can ask him a million questions and he is always so helpful. He is a rockstar! Highly recommend for all your insurance needs."
We responded:
"Alyson we appreciate your feedback and your 5 star review. Kyle is wonderful and glad you found him so helpful. Let us know if you need anything else -Christie"
Profile photo of Roberta Dunn

Roberta Dunn

August 2, 2024

5  out of  5
rating by Roberta Dunn
"Oh my, Kyle could not have been more helpful or treated me more professionally or with more kindness. I taught school for 45 years and being kind was always my main rule. We elderly folks appreciate kindness. I thanked him for his kindness and patience and said he should tell his boss that he deserves a raise. I also told him that I hope and pray that everyone will be as kind to him as he had been to me."
We responded:
"Roberta- thank you so much for your feedback and the review!. Kindness is so important in our world and I am happy to hear Kyle exceeded your expectations- Christie"
Profile photo of Catie McCray

Catie McCray

June 19, 2024

5  out of  5
rating by Catie McCray
"I recently had a claim and Greg from this office was amazing in every step of the way! Each staff member is more than willing to help you with any needs you may have!"
We responded:
"Catie- I am so glad you had a wonderful claim experience with us. Thank you for the feedback and the 5 star review. Greg is a fantastic team player, and we are lucky to have him.-Christie"
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Jason

June 14, 2024

5  out of  5
rating by Jason
"Just recently switched agents, and the difference is night and day. Ben Good has outperformed on every issue up to this point. I wish I had found Christie Gormans office 3 years ago!"
We responded:
"Jason- thank you so much for your feedback. We are so happy you are with our agency and appreciate your business. Christie"
Profile photo of MW Sykes

MW Sykes

June 7, 2024

5  out of  5
rating by MW Sykes
"Great place to do business. If you like fair personalized and courteous service. Ben Good is the epitome of professional, courteous and knowledgeable service."
We responded:
"Mike- thank you so much for the feedback and this wonderful review. Ben is a huge asset to our team and I am glad you had such a good experience with us. We appreciate your business- Christie"
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Valerie Swartz

June 6, 2024

5  out of  5
rating by Valerie Swartz
"I know this will be long, but I could write a book about how AMAZING the people are at the Christie Gorman - State Farm office in Gray, TN. Recently and sadly, my car was in an accident. I was heartbroken about my vehicle, but I was also anxious about calling the insurance office, as sometimes that experience can be more traumatic than the accident! But, truthfully, all my worries were for nothing!! A heartfelt THANK YOU to Ben, Greg and Jolene, as they were simply WONDERFUL and I couldn't be more pleased. I was pleasantly surprised by the understanding, the courtesy and the kindness they gave me. Further, the lightening speed of completing the entire transaction was incredible. A car can be replaced, but now, I will always have the assurance that Christie's team is there for us. Finally, I'm so happy we made the move to State Farm, as the overall service and professionalism has been and is outstanding. Thank you so much, to each one who worked and guided us through this process, when we didn't know what to do. You all have been a blessing and I'll be singing your praises for a long time! Thank you and God bless!"
We responded:
"Valerie- Thank you so much for this amazing review. You have been wonderful to work with and we are so happy to have you as a client. I am so glad you had such a great experience with our office and the claims process was a pleasant process for you. If we can help with anything going forward don't hesitate to reach out to us.- Christie"
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Haley Baggett

May 23, 2024

5  out of  5
rating by Haley Baggett
"I absolutely adore Greg Beck. He is incredible kind, responsive, and accessible. He's wonderful!"
We responded:
"Haley- thank you so much for this review. Greg is a fantastic part of our team and we think he is wonderful too! Happy that we were able to help you. Christie"
Profile photo of J Irvin

J Irvin

May 19, 2024

5  out of  5
rating by J Irvin
"I will highly recommend Christie and her team. They are very knowledgeable about the insurance process and will help you every step of the way."
We responded:
"Thank you so much for the positive feedback, we appreciate it so much. So happy we were able to help and gain your business.-Christie"
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Sherry Rigone

May 18, 2024

5  out of  5
rating by Sherry Rigone
"Always receive immediate response and top notch service. Thank you!"
We responded:
"Sherry- so glad you had a great experience with us. Let us know if we can be of any additional assistance. Christie"
Profile photo of Nicole Frost

Nicole Frost

May 18, 2024

5  out of  5
rating by Nicole Frost
"Christie and her team are fantastic! They have tons of insurance knowledge and are so helpful. We saved money and got better policies. I highly recommend them!!!"
We responded:
"Nicole- it is a pleasure working with you. Your feedback is very important to us and appreciated. Let us know if you need anything from us going forward. Christie"
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Kaylee Knecht

May 15, 2024

5  out of  5
rating by Kaylee Knecht
"I HIGHLY recommend Christie Gorman if you are looking for an agent who you can trust! I called Christie’s office full of anxiety after a previous experience left an awful taste in my mouth. I was immediately met with genuine compassion by Christie and her staff. She really took the time to listen to my concerns and I recommend her to all my friends."
We responded:
"Kaylee- thank you for giving us a chance to earn your business. We are so happy you are in our agency, and we were able to assist you in your insurance needs. This feedback is absolutely wonderful to hear- Christie"
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Brandi Owens

May 15, 2024

5  out of  5
rating by Brandi Owens
"Christie is always a pleasure to work with and she’s so very helpful with all my questions. I highly recommend using Christie and State Farm for all of your needs."
We responded:
"Brandi- thank you so much for the review and your wonderful comments. Helping you is always fun and we love taking care of you. Christie"
Profile photo of Virginia Gorman

Virginia Gorman

May 15, 2024

5  out of  5
rating by Virginia Gorman
"Staff very helpful and knowledgeable. Explained my options for coverage and financial planning. I would highly recommend this agency."
We responded:
"Virginia- we appreciate you and your business so much. Loyal clients like you make this job a lot of fun. Thank you for your feedback-Christie "
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Jim Burns Jr

May 15, 2024

5  out of  5
rating by Jim Burns Jr
"I've been in sales over 30 years so i pay attention to the details.......Christie and her staff are some of the most professional I've come across! Awesome to do business with!"
We responded:
"Jim- thank you for the kind words and the 5 star review. We really appreciate the feedback-Christie"
Profile photo of LeeAnn Hicks-Mowdy

LeeAnn Hicks-Mowdy

May 9, 2024

5  out of  5
rating by LeeAnn Hicks-Mowdy
"I highly recommend these folks for insurance!! I had an issue, they fixed the problem and was super nice to do so. Best customer service I've had in a long time!"
We responded:
"Thank you Lee Ann for the feedback and the 5 star review. Clients like you are a dream to help and we happy to do it. Christie"
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toad mcreynolds

April 29, 2024

5  out of  5
rating by toad mcreynolds
"Greg has helped me multiple times with vehicle changes, adding and deleting going back-and-forth. He has been the utmost professional that I have ever worked with at an agency. He needs to be promoted.."
We responded:
"Geoffrey- thank you so much for your feedback. I am so glad Greg was able to help you with your insurance needs. Let us know if you need anything else- Christie"
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Richard Sanderson

April 29, 2024

5  out of  5
rating by Richard Sanderson
"Kyle did a great job helping me with my insurance needs. Even though I asked for several changes he was very quick to respond to my adjustments and answer all of my questions. I would definitely recommend him to anyone looking for help with insurance!"
We responded:
"Thank you, Richard, for the feedback and the 5 star review. We appreciate your business and enjoy helping clients with questions. Kyle is a wonderful asset to our team. -Christie"
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Grant Quinn

April 27, 2024

5  out of  5
rating by Grant Quinn
"The best agency in the tristate! Mr. Good always handles everything with such care and make sure everything is the best that it can be! If you are thinking about making the switch… DO IT!"
We responded:
"Thank you Grant. It is wonderful to hear such positive feedback! We appreciate you so much.- Christie"
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Lauren Williams

April 26, 2024

5  out of  5
rating by Lauren Williams
"It has been a great experience switching over to state farm having better coverage as well. Ben has been absolutely wonderful anytime my husband and I need anything. We truly appreciate him!"
We responded:
"Lauren- I am so happy you have had such a great experience with our office. Ben is a great team member and loves helping clients with all of their insurance needs. We really appreciate you- Christie"
Profile photo of Greg Beck

Greg Beck

April 25, 2024

5  out of  5
rating by Greg Beck
"My wife and I have been customers in Christie's office for a couple years now and couldn't have asked for a better experience! She and her staff go above and beyond to make policy changes or additions simple, quick, and easy. We just recently added another car and they took the time to quote new rates for us, explain new discounts we were eligible for and they handled everything with our dealership and our lender. Thanks, Christie and team for taking such good care of us!"
We responded:
"Greg- thank you for your feedback and the 5 star review. We really strive to help clients protect what matters most to them. Happy to have you in our office- Christie"
Profile photo of Corina Michaud

Corina Michaud

April 25, 2024

5  out of  5
rating by Corina Michaud
"I have a mult policy and commercial policy would not trust anyone else with our auto insurance I also have my travel camper insured and when it was struck by lightning the process was quick and easy all the staff are friendly and when we call they call us by our first names don't have to give them a account number we are like family"
We responded:
"Corina- you and Josh are like family; we appreciate all of your business and you allowing us to protect you. This feedback is wonderful and we appreciate it so much. Christie"
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Angie Jessee

April 25, 2024

5  out of  5
rating by Angie Jessee
"Great insurance company!! Great working with Ben Good, he’s the best!!"
We responded:
"Thank you Angie. Ben is a fantastic part of our team and we are lucky to have someone that our clients really enjoy working with. Appreciate the feedback-Christie"
Profile photo of Siu Lam

Siu Lam

April 19, 2024

5  out of  5
rating by Siu Lam
"Best State Farm agent in the tri-cities area. Christy, Greg and Ben are wonderful people to work with and they take care your insurance needs like their own needs. They are truly the professional team with friendly and customer oriented service. They will go above and beyond to help you with your claims if you need their help. Highly recommended this agent without any reservations! Give them a call and you will be pleased!"
We responded:
"Mr. Lam- we appreciate you and your kind words so much! It is a joy to help you with anything and everything you need. Happy the claim is going well and remember to call us if you need any additional help or guidance. Thank you for this feedback, it means the world to us. Christie"
Profile photo of the witness (the witness)

the witness (the witness)

April 16, 2024

1  out of  5
rating by the witness (the witness)
"Yea this place will be nice and take your money, but when it comes down to filing a claim to get your vehicle paid for or fixed then good luck. It's been over a month now and it's been nothing them ignoring my request. I've never missed a payment or been late nor have I ever had to file a claim until now. Stay away from this place, you have been warned!"
We responded:
"The Witness- unfortunately there isn't any customer information associated with this review or with your google account. We have a dedicated claims representative in our office to insure all of the claims are handled quickly and efficiently, we do not have a record of this claim. We would love to speak with you personally and get this misunderstanding corrected please call the office as soon as possible- Christie"